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Call center hours
Return policy
Privacy policy
International orders
Checkout options

We accept the following:
Call Center Hours

Office Hours
Sunday: Closed
Mon-Thu: 9:00am - 5:00pm EST
Friday: 9:00am - 1:00pm EST
Saturday: Closed

Customer Service
We welcome your questions, comments and suggestions and we will always respond promptly.

We offer you several convenient ways to directly contact our expert customer service representatives who are available all day to assist you.

At HoldNStorage, we are committed to ensuring your complete satisfaction with your purchases and fulfilling all your shopping needs.

Time Zone
US Eastern time
GMT/UTC -5:00 hour

Return Policy

* We will gladly exchange or refund any purchase in its original condition by method of payment within 60 days.
* No Returns without our authorization.
* RMA numbers are valid for 30 days after issuance with original packaging only.
* Defective merchandise will be exchanged within the first seven days of receipt.
* Shipping charges are nonrefundable.

Privacy Policy

Information we collect is your name, the billing and shipping address, phone number, email address, referral e-mail addresses, and credit card information. The data is stored in a secured database and can only be accessed through the Webmaster with personal coded information. We use your information to fulfill your order, and email you about special offers (No more than once a month).

Should you want the information corrected or removed you can email us at [email protected] at any time and let us know what you would like us to do. All requests are completed in an expedited manner, and confirmation is sent to your email as soon as we fulfill your request.

You can request to remove or delete all information about you - and or you can access your maintained personally identifiable information by mailing signed and written request for access to:

Hold N Storage
165 Schunnemunk Rd
Monroe, NY 10950

We reserve the right to modify our policies at any time without notice.

International Orders

Shipping Methods and Timing for International Orders

* All orders are subject to verification and approval
* All orders are shipped the next business day by USPS
* Most orders are shipped by Global Express Mail upon availability
* Please allow 7-10 business days for shipments to arrive
* All duty fees and charges are the responsibility of the customer

Checkout & Payment options

Checkout & Payment Options
Payment Options
For shoppers’ convenience, we offer the following payment options:

* Visa
* Master-card
* American Express
* Discover card
* Google Checkout
* Pay Pal
* Wire Transfer (email us for info)

Conventional Payments

* Personal Checks
* Business Checks
* Money Orders
* Bank Checks
* Certified Checks


Where is my order ?

Shipping status Please allow up to 24 Hours to track your package

Get detailed shipping status on your order
Use our online Tracking system to get the most up-to-date, detailed shipping status for your holdnstorage.com order. Simply enter the Customer Order Number we gave you when the product was ordered, and click the Track button.

(Tracking from this page is limited to orders shipped by UPS in the USA only)

Please enter your order number below
Please enter your zip code below
Please note: You can only get the shipping status if your order was shipped.
Our tracking system is being updated every 5 hours

 
   
 
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